The thermostat is a bit touchy

I guess I am too stupid to own a smart thermostat.

First, the installation was sort of a pain.

I should have bought a climate control device that my HVAC business sells. I then could have had one of the HVAC workers do it for me. Instead I bought something online that was cheaper and did it myself. The thermostat boasted capability with 95% of HVAC systems. At first it tried to tell me my device was in that 5% of not capable. After a while I realized that there was a wire that I was attaching and couldn’t. Emergency heating is something my HVAC system allows for that the thermostat does not. So I lost that function in order to gain a new thermostat. After installing it I thought my worries were over. Nope, the thermostat is constantly a problem. I read online that it learns a heating and cooling program based on what you do. I don’t know what my thermostat thinks, but 67 degrees at 4 am isn’t a good temperature. The thermostat will change my heating settings throughout the day. I think it is trying to give me energy efficient settings. I would like to waste my money on good heating please! I frequently wake up in the middle of the night freezing. I stop my work day and check my thermostat because I know it is cold at home. Since my thermostat is being such a turd I have ignored its wants for air filter changes. It won’t listen to me, so I am not listening to it.

HVAC provider