I usually slide right into being overwhelmed and completely thrown by big, unexpected changes. It would really be great to be one of those people who simply are able to tune out all the noise. I don’t own that set of ear phones but, I certainly wouldn’t mind scoring some. It’s the structure that I need. I sure like to know what the expectations and goals for each day are. Some might call that a control freak. I like my day like I like my HVAC air conditioning, cool and steady. So, when said HVAC went in the dumper the other day, I was beyond flummoxed. I was not prepared to have the HVAC tech tell me that the repairs were more than the unit was worth. You know, nobody needs to hear that on a Tuesday afternoon. My options were to panic and overthink or just call the HVAC contractor and get about solving the problem. Thankfully, although I hate, hate drastic change, I don’t fold up too often. The HVAC contractor showed up quick, like within the hour. I was impressed. He, my wife and I were able to pick out a very efficient model and come to terms of the sale within a few hours. He actually really great. The HVAC contractor didn’t attempt to take advantage of the situation in any way. He was thorough in his inspection, organized with his information and professional on every level. This did a lot to offset my initial panic response. The best was that he would have us with HVAC once again within 48 hours. That was great news because I was trying to think of who, with all their lovely air conditioning, would let my entire family camp out at their house for a week.